Terms of Use

1. Purpose and scope

These terms govern the rights, obligations, and responsibilities of TWIGFARM Co., Ltd. (the “Company”) and visitors using twigfarm.net. The website provides company, solution, research, and news information and accepts inquiries about adoption, quotes, partnerships, and other matters.

Accounts, paid subscriptions, translation and dubbing jobs, payments, and refunds for LETR WORKS and other individual services are governed by the relevant service terms or a separate agreement. Website descriptions alone do not form a paid-service contract.

2. Publication and changes

We publish these terms on the website so visitors can review them. We may amend them within the limits of applicable law and will announce the changes and effective date at least seven days before they take effect. Material changes unfavorable to users will normally be announced at least 30 days in advance. Where separate consent is legally required, we will follow that process.

Matters covered by a separate agreement follow that agreement. Matters not addressed here are governed by applicable law.

3. Website and information

We work to keep the website available and reliable. Maintenance, technical failures, network issues, or other circumstances may interrupt availability or require changes. Where practicable, we will give advance notice of foreseeable material interruptions.

Features, supported use cases, pricing examples, and research or evaluation results are subject to the conditions stated on the relevant pages. Actual scope, pricing, and schedules are confirmed through consultation and a separate agreement. Archived news may retain names and information current at publication. Please contact us to report an error or confirm current information.

4. Inquiries and responses

You can contact us through the inquiry form or by email. Please provide accurate contact details and the information needed to discuss your request. Do not use another person’s information without authority.

The appropriate team reviews and answers inquiries. A receipt confirmation or consultation response does not itself guarantee a contract, partnership, employment, or any particular outcome. Personal data submitted with inquiries is handled under our Privacy Policy.

5. Acceptable use

You must not:

• Impersonate others or submit inquiries using false information.
• Infringe the Company’s or another party’s copyright, trademark, privacy, or other rights.
• Disrupt normal operation through malware, unauthorized access, exploitation of vulnerabilities, or excessive requests.
• Repeatedly send unlawful or promotional messages or use the website for fraud or other illegal purposes.

Where a violation is identified, we may limit inquiry handling or website access to the extent necessary. We will consider reasonable objections and review the relevant facts.

6. Content and intellectual property

Rights in the website’s documents, design, logos, images, videos, and software belong to the Company or their lawful owners. You may view and quote content as permitted by law and any stated usage conditions. Reproduction, distribution, modification, or commercial use beyond those permissions requires the rights holder’s authorization.

Third-party content, including press coverage and customer or partner logos, remains the property of the relevant rights holders. You or the original rights holder retain ownership of materials included in an inquiry. We use those materials only as necessary to review and answer the inquiry. Please arrange appropriate terms with us before sending confidential or sensitive materials.

7. External sites

The website may link to or embed content from individual services, press outlets, social channels, maps, or other external sites. Those sites are subject to their operators’ terms and privacy policies. We do not guarantee the content or continued availability of external sites we do not operate.

8. Responsibility and disputes

Each party is responsible under applicable law for damage caused by its own fault. These terms do not exclude the Company’s liability for intentional misconduct or gross negligence or limit rights that cannot lawfully be restricted.

Please report concerns or disputes to hello@twigfarm.net so we can review the facts and work toward a resolution. These terms are governed by the laws of the Republic of Korea. Any litigation will be heard by a court with jurisdiction under applicable law.

9. Effective date and operator

These terms take effect on September 11, 2026. The website operator’s legal name, representative, business registration number, address, and contact information appear below.